Microsoft outage disrupts Outlook and 365 services

🗞️ Story file #1783

Microsoft outage disrupts Outlook and 365 services

Nov 12, 3 PM ET to Nov 12, 6 PM ET

19front pages over its life
🫏5 · 5 · 9🐘left · center · right
3 hourson the front pages
19front pages at once, at its peak
2 minof TV captions
2radio newscasts

📰 read it at: The Guardian ABC News AP NBC News USA Today BBC Chicago Tribune Newsweek Reuters Scripps News Just the News The Washington Times Breitbart IJR New York Post Newsmax Red State The Daily Wire The National Desk

👣 How this story traveled: from the front pages that broke it, out through TV, radio and the shows, into what people retold and what fact-checkers examined, and on into the saga it is part of. Everything here is matched to the story by our tools, so a link can be wrong; the trackers' pages say how each is made.

Nov 12, 3 PM ETfirst on front pages: 10 front pages at once
Nov 12, 3 PM ETfirst on the radio: ABC News Update
Nov 12, 3 PM ETfirst on TV: Fox News
Nov 12, 6 PM ETpeak: on 19 front pages at once

the front pages that ran it, hour by hour

gaining fast: stories gathering like this went wide almost every time (67 stories)

Front pages carrying it each hour, by the outlets' lean, the side that had it first at the bottom:leftleans leftcenterleans rightright. First: 10 front pages at once, Thu 3:01 PM ET.

Who carried it and when: each outlet in the order it picked the story up, a bar for each headline from when we first saw it on the front page to when we last did, in the outlet's lean color (dashed: not rated); a dot marks a new headline, and a headline swapped for a new one between our hourly looks runs on to it. A gap means a look found the story gone from that front page. Beneath, its captions on TV, the radio newscasts that carried it (bigger: the lead) and when people were found retelling it. Hover for details.

📡 Wire copy

2 outlets ran the AP, Reuters headline nearly word for word

Chicago Tribune, NBC News

💬 Quoted

“connectivity issues”2
“anticipated relief”1
“restarting”1
“issues”1

phrases its headlines put in quotation marks; the bar is how many outlets did

📌 Linked by aggregators

2 Drudge Report · Google News

aggregators linking to it from their front page (they don't count as outlets covering it)

✏️ 4 outlets ran more than one headline on it (reworded, or a follow-up)

Breitbart (2 wordings): “Microsoft Outlook Is Down for People Throughout the Country” → “Microsoft Outlook Down for People Throughout Country”
New York Post (2 wordings): “Microsoft Outlook outage disrupts email for more thousands of users” → “Microsoft Outlook outage disrupts email for thousands of users”
The Guardian (3 wordings): “Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affected” → “Global Microsoft outage affects Outlook and Teams as company says fixes not providing ‘anticipated relief’”
The National Desk (2 wordings): “Thousands of Microsoft Outlook users report email access problems as company investigates” → “Thousands of Microsoft 365 users report email access problems as company investigates”

📰 Every outlet's headline 19left to right by AllSides rating